The Nigeria Customs Service (NCS) is facing backlash after its recruitment portal crashed minutes before the scheduled pretest, disrupting the process and leaving thousands of applicants frustrated.
The NCS had recently opened applications for positions in the Superintendent, Inspectorate, and Customs Assistant cadres as part of efforts to expand its workforce.
However, the unexpected technical failure halted the online test, triggering widespread criticism on social media, where users accused the agency of poor planning and resource mismanagement.
The incident has once again raised concerns about the agency’s readiness and the transparency of its recruitment process.